Online Food Delivery System

ABSTRACT:

Online delivery systems have seen an unprecedented evolution since the COVID-19 Pandemic outbreak and the ensuing lockdowns. Despite the fact that when we think of food delivery, technology is not the first thing that comes to mind, it is becoming an increasingly important aspect of the online food delivery sector. Numerous opportunities are emerging on the web as a result of the significant rise in awareness of the internet and the technologies connected to it. Because of the internet, so many enterprises and companies may now easily start their own businesses. Online food delivery is one of these businesses made possible by the internet. Many restaurants have chosen to concentrate on quick preparation and speedy delivery of orders rather than providing a rich dining experience in the age of fast food and takeout. The majority of these delivery orders were previously placed over the phone, however this technique has significant drawbacks. Therefore, we propose a Java-based online food delivery system. The clients can use our system with ease. It eliminates the drawbacks of the conventional queuing mechanism. Our system is an easy way to order food from restaurants and get a mess service online. This system enhances the process of taking consumer orders. Customers can easily place orders as they like using the online food ordering system, which sets up a food menu online. Additionally, clients can simply follow orders if there is a food menu. For hassle-free delivery operations, it also provides a good tracking option for the delivery agents. The suggested online food delivery system here not only makes things easier for users, but it also makes things easier for delivery agents, restaurant management, food orders, and administrative tasks. The proposed system updates the menu with all alternatives and displays a user interface to make it easier for customers to complete their tasks.

PROJECT OUTPUT VIDEO:

EXISTING SYSTEM:

The existing system was about Phone-based Ordering. Customers placed food orders by calling the restaurants directly. The restaurants would manually note down the order details and address provided by the customers over the phone. Payment was typically made in cash upon delivery.
In the existing system customers had limited options for restaurants, typically based on their knowledge of local establishments. Customers were not able to view comprehensive menus or explore a wide range of dining choices. Customers had to rely on verbal communication with the restaurant to inquire about the status of their order.
In the existing system, restaurants managed the delivery process using their own delivery personnel or third-party couriers. Delivery personnel would manually navigate to the customer’s location using maps or directions provided by the restaurant.
In the existing system, customers did not have dedicated user accounts for personalized experiences or order history tracking. Repeat orders required customers to provide their information each time they placed an order. Customers had limited access to information about restaurants, such as ratings, reviews, and previous customer experiences. Feedback mechanisms were generally limited to word-of-mouth recommendations.
In the existing system, Restaurants maintained manual records of orders, delivery details, and customer information. There was no centralized database or system to store and manage this information efficiently.

DISADVANTAGES OF EXISTING SYSTEM:

Limited Accessibility: The existing system might have been accessible only during specific hours, limiting users’ ability to place orders at their convenience. Customers may have been unable to order food outside of the restaurant’s operating hours.
Lack of Real-time Order Tracking: The existing system may not have provided real-time tracking of orders, leaving customers unaware of the status. Customers had to rely on phone calls or wait for updates from the restaurant, resulting in uncertainty and potential delays.
Limited Restaurant and Menu Information: Customers may have had access to only a limited number of restaurants and their menus. Detailed information such as restaurant ratings, reviews, and special offers might not have been available to help customers make informed decisions.
Inefficient Communication: Communication between customers, restaurants, and delivery personnel might have been inefficient and prone to errors. Phone calls or manual messages might have been the primary mode of communication, leading to miscommunications or misunderstandings.
Manual Order Processing: The existing system might have relied on manual order processing methods, resulting in potential errors or delays in order confirmation and processing. Restaurants may have faced challenges in managing a large volume of orders efficiently.
Lack of User Accounts and Personalization: Without user accounts, customers may have been required to provide their information for each order. Personalized experiences, order history tracking, and customized recommendations might have been absent from the existing system.
Limited Payment Options: The existing system might have provided only cash-on-delivery as the payment method, limiting customer convenience and options. Online payment methods or integration with popular payment gateways may have been unavailable.
Inefficient Data Management: The existing system may have relied on manual record-keeping, making it difficult to manage customer data, order history, and other important information. Generating reports or performing data analysis for decision-making purposes might have been time-consuming and error-prone.

PROPOSED SYSTEM:

The “Online Food Delivery System” is a comprehensive project developed using Java, JSP, and MySQL technologies. This system aims to provide a seamless and convenient platform for users to order food online from various restaurants and have it delivered to their desired location. The project encompasses four main entities: Administrator, Restaurant Management, User, and Delivery Agent, each with their specific functionalities.
The Administrator entity oversees the entire system and has privileges to manage user accounts, restaurant details, and delivery agents. They can also monitor the overall system performance and generate reports for analysis and decision-making purposes.
The Restaurant Management entity enables restaurants to register and manage their profiles on the platform. They can update their menu, add new items, specify prices, and manage the availability of dishes. This entity also handles order processing, tracking, and updating the order status.
The User entity represents the end customers who can browse through a wide range of restaurants, view menus, select items, and place orders. They can customize their orders, apply discounts or special offers, provide delivery addresses, and make online payments securely. Users can also track their orders in real-time and provide feedback on the food quality and delivery experience.
The Delivery Agent entity plays a vital role in the system by facilitating the delivery process. Agents can view and accept delivery requests, update the order status, and can view customer feedbacks.
The project utilizes the Java programming language to implement the core functionalities and JSP for dynamic web page generation. MySQL is employed as the database management system to store and retrieve data related to users, restaurants, orders, and delivery agents. The combination of these technologies allows for a robust, scalable, and user-friendly online food delivery system.

ADVANTAGES OF PROPOSED SYSTEM:

Enhanced Convenience and Accessibility: The proposed system allows customers to place food orders anytime and from anywhere with internet access. Users can browse a wide range of restaurants and menus, expanding their options and dining choices.
Real-time Order Tracking: The proposed system provides a real-time order tracking feature, allowing customers to monitor the progress of their orders. Customers can view the order status easily.
Extensive Restaurant and Menu Information: The proposed system offers comprehensive information about restaurants, including ratings, reviews, and previous customer feedback. Customers can make informed decisions based on this information, ensuring a satisfying dining experience.
Efficient Communication Channels: The proposed system includes efficient communication channels between customers, restaurants, and delivery personnel.
Streamlined Order Processing: The proposed system automates order processing, reducing manual effort and potential errors. Restaurants can efficiently manage a large volume of orders, ensuring faster order confirmation, processing, and delivery.
Personalized User Accounts: The proposed system provides dedicated user accounts for customers, enabling personalized experiences. Users can save their preferences, order history, and delivery addresses for quick and convenient future orders.
Diverse Payment Options: The proposed system offers various payment options, including online payment methods, credit/debit cards, and digital wallets. Customers can choose their preferred payment method, enhancing convenience and security.
Efficient Data Management: The proposed system utilizes a robust database management system, allowing efficient storage, retrieval, and management of customer data, orders, and other relevant information. Reports and analytics features enable data analysis for decision-making and performance evaluation.
Administrator Dashboard: The proposed system includes an administrator dashboard, providing centralized management and monitoring capabilities. Administrators can efficiently manage user accounts, restaurant profiles, delivery agents, and generate reports for system analysis.
Enhanced User Experience: The proposed system aims to provide an overall improved user experience with a user-friendly interface, intuitive navigation, and responsive design. Features such as customized recommendations, special offers, and personalized notifications enhance customer satisfaction.

SYSTEM REQUIREMENTS:

HARDWARE REQUIREMENTS:

System : Pentium i3 Processor.
Hard Disk : 500 GB.
Monitor : 15^“ LED
Input Devices : Keyboard, Mouse.
Ram : 4 GB

SOFTWARE REQUIREMENTS:

Operating system : Windows 10.
Coding Language : JAVA
Tool : Netbeans 8.2
Database : MYSQL